Welcome to https://www.longevitrack.com (the "Website"), owned and operated by LISALIS TECHNOLOGIES LTD, a company registered in the United Kingdom under company number 16037532, with registered address at 13 Armstrong Close, SE3 9BT, London, United Kingdom.

These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any services, tools, or content available through the Website. By accessing or using this Website, you agree to be bound by these Terms and Conditions, as well as our Privacy Policyand any other applicable documents referenced herein, which are hereby incorporated into these Terms by reference. If you do not agree to these Terms, you must refrain from using the Website.

These Terms constitute a legally binding agreement made between you and us concerning your access to and use of the Website. You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with any or all of these Terms, then you are expressly prohibited from using the Website and you must discontinue use immediately. These Terms may be updated from time to time, and you are encouraged to review them periodically to stay informed about any changes. Your continued use of the Website after any modifications to the Terms will constitute your acceptance of those changes.

1. OUR SERVICES

1.1. Longevitrack offers a subscription-based mobile application designed to empower users to manage and optimize their health and wellness journey. The app provides a comprehensive suite of features aimed at fostering better habits and supporting longevity. Through its intuitive design and user-friendly interface, Longevitrack helps users organize, monitor, and stay consistent with their daily activities and health routines.

1.2. Key Functionalities -

1.2.1. Activity and Protocol Management. Users can set up and customize checklists for tracking various habits and routines. Whether it's building a healthy lifestyle, adhering to longevity-focused protocols, or maintaining consistency with supplements and exercises, Longevitrack provides a structured framework for success.

1.2.2. Customizable Personalized Calendar. The app includes a fully customizable calendar, allowing users to organize their schedules according to their unique needs. Activities and protocols can be planned and sorted by time of day (Morning, Noon, Afternoon, Evening) to ensure seamless integration into daily life.

1.2.3. Dashboard for Progress Tracking. A dynamic dashboard offers clear visualization of progress. Users can easily monitor completed activities, track adherence to their protocols, and view overall consistency in meeting their wellness goals.

1.2.4. Notifications and History. Stay on top of your routines with timely notifications and reminders for scheduled activities. The app also features a notification history, allowing users to revisit missed or completed tasks for enhanced accountability.

1.3. Each functionality is described in greater detail on our website, accompanied by app screens to give users a preview of the experience. Longevitrack is your partner in achieving a healthier, more organized life—designed to turn wellness aspirations into everyday accomplishments.

1.4. We retain the right to modify, add, or remove services from the Website at our sole discretion. This includes, but is not limited to, introducing new services, altering existing ones, or discontinuing any current offerings. Any new services introduced may be subject to additional terms and conditions, which will be clearly communicated to users through the Website or other means of notification. By accessing or using any new or modified services, you agree to comply with and be bound by any additional terms and conditions applicable to those services. These additional terms will be considered part of the overall agreement governing your use of the Website. If you do not agree with any new terms or modifications, you should cease using the affected services. Continued use of such services constitutes acceptance of the updated terms and conditions.

2. LIFETIME SUBSCRIPTION

2.1. The Lifetime Subscription ("Lifetime Access") is a one-time purchase option that grants the user access to the Longevitrack app for as long as the app remains available and supported by Longevitrack. By purchasing a Lifetime Subscription, you will receive continued access to the app's core features and updates without the need for recurring payments, subject to the terms outlined below.

2.2. "Lifetime" refers to the lifetime of the Longevitrack app. If Longevitrack ceases operations, is discontinued, or is otherwise no longer supported, Lifetime Access will terminate without any refund or compensation. While Lifetime Access grants users access to the app, it does not guarantee access to all future features, premium content, integrations, or third-party services that may be introduced after purchase. Some features may require additional payments or subscriptions. The Lifetime Subscription is subject to the policies and technical limitations of the Apple App Store and Google Play Store. Users must ensure they comply with the respective platform’s terms regarding subscription management, device compatibility, and software updates.

2.3. Lifetime Subscriptions are non-refundable, including but not limited to cases of voluntary account termination, change of mind, or app discontinuation. The Lifetime Subscription is tied to the original account and cannot be transferred, sold, or shared with other users. Longevitrack reserves the right to modify, discontinue, or replace the Lifetime Subscription offering at any time. Existing Lifetime Subscription holders will retain their access as long as the app remains active, subject to these terms. Longevitrack may revoke access to the Lifetime Subscription if a user violates the Terms and Conditions, including misuse, unauthorized distribution, or abuse of the service.

3. INTELLECTUAL PROPERTY RIGHTS

3.1. Our Intellectual Property: We are the owner or the licensee of all intellectual property rights to the Website and the Longevitrack App, including all source codes, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Website (collectively, the 'Content'), as well as the trademarks, service marks, and logos contained therein (the “Marks”). Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United Kingdom and around the world. The Content and Marks are provided in or through the Website 'AS IS' for use in accordance with these Terms.

3.2. Your use of our Website: Subject to your compliance with these Terms, we grant you a non-exclusive, non-transferable, revocable licence to access and use the features of the Website. Except as set out in this section or elsewhere in our Terms, no part of the Website and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. If we ever grant you the permission to post, reproduce, or publicly display any part of our Website or Content, you must identify us as the owners or licensors and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content. We reserve all rights not expressly granted to you in and to the Website, Content, and Marks. Any breach of these Intellectual Property Rights will constitute a material breach of our Terms and your right to use our Services will terminate immediately.

3.3. Your Submissions and User Content: Please review this section carefully prior to using our Website to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Website. By inputting any inquiry into the Website, or directly sending us any question, comment, suggestion, idea, feedback, or other information about the Website (collectively “Submissions”), you agree to assign to us all intellectual property rights in such Submissions. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you. By posting any Submissions, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty- free, fully-paid, worldwide right, and licence to: use, copy, reproduce, distribute, sell, resell, publish, broadcast, retitle, store, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and exploit your Submissions (including, without limitation, images, names, and voices) for any purpose, commercial, advertising, or otherwise, to prepare derivative works of, or incorporate into other works, your Submissions, and to sublicence the licences granted in this section. You are responsible for what you post or upload onto the app or the Website. By sending us Submissions through any part of the Website, you confirm that you have read and agree with these Terms specifically the 'Prohibited Activities' and will not post, send, publish, upload, or transmit through the Website any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading.

3.4. Copyright infringement:We respect the intellectual property rights of others. If you believe that any material available on or through the Website infringes upon any copyright you own or control, please contact us immediately.

4. ELIGIBILITY AND INTENDED USE

The Website is designed to cater to a diverse range of individuals seeking to enhance their health and wellness journey through our services. Currently, there are no specific age or eligibility requirements for access, beyond those explicitly outlined in these Terms. By using the Website, you represent and warrant that you have the legal capacity to enter into this agreement and form a binding contract with us. While the Website is accessible internationally, users should be aware that laws governing the use of online services may differ from those of the United Kingdom. It is the responsibility of each user to ensure that their use of the Website complies with all applicable local, regional, and international laws. Lisalis Technologies does not make any representations or warranties regarding the legality of access or use of the Website outside the United Kingdom. By accessing or using the Website, you acknowledge and agree to these terms, including your obligation to comply with all applicable laws.

5. REGISTRATION AND ACCOUNT SETUP

5.1. To access and use the full range of features and services offered by Longevitrack, users are required to create an account by completing the registration process. By registering, you agree to provide accurate, current, and complete information and to keep your account information updated as needed.

5.2. You will be asked to provide certain information, including, but not limited to, your name, email address, and any other details required for account setup. You must choose a secure password to protect your account. It is your responsibility to maintain the confidentiality of your login credentials and restrict access to your account. By creating an account, you affirm that: (i) You meet the eligibility requirements as outlined in these Terms; (ii) You have the capacity to enter into a binding agreement with us; (iii) You are using the account solely for personal and non-commercial purposes, unless expressly permitted otherwise.

5.3. You are responsible for all activity conducted through your account and agree to notify us immediately if you suspect any unauthorized use or security breach. We reserve the right to suspend or terminate any account at its discretion if we detects a violation of these Terms or any unauthorized activity. Each user is permitted to create only one account unless otherwise approved by us. Shared or duplicate accounts may be restricted or removed.

5.4. You may update your account information through the account settings section of the Website or mobile application. It is your responsibility to ensure that all details are accurate and current. By completing the registration process, you acknowledge that you have read, understood, and agreed to these Terms, and consent to our processing of your data in accordance with our

5.5. You agree to keep your account information confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable. You agree to notify us promptly if you suspect unauthorized access to your account or any other security breach. By registering an account, you agree to receive communication from us, including newsletters, updates, and service-related information. You may adjust your communication preferences in your account settings.

5.6. The Website integrates with third party payment integration companies for payment processing. You hereby consent to the use of our chosen payment processor for these payment transactions. These processors will handle all payments for the applicable subscriptions. As part of the registration process, you may be required to provide additional information necessary to process payments. You agree to provide complete and accurate payment details for all transactions made via the Website. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

6. USER REPRESENTATIONS

By using the Website, you represent and warrant that: (a) all registration and payment information you submit will be true, accurate, current, and complete; (b) you will maintain the accuracy of, and promptly update such registration information as necessary; (c) you have the legal capacity and you agree to comply with these Terms; (d) you will not access the Website through automated or non-human means, whether through a bot, script or otherwise; (e) you will not use the Website or our services for any illegal or unauthorised purpose; and (f) your use of the Website will not violate any applicable law or regulation. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Website (or any portion thereof).

7. SUBSCRIPTION

7.1. Access to the features and functionalities of the Website and mobile application requires an active subscription. By subscribing, you agree to pay the applicable fees and abide by these Terms and any additional subscription policies detailed on the Website. We offer subscription plans tailored to meet user needs. The specifics of each plan, including pricing, duration, and features, are provided on the Website. It is your responsibility to review and select a plan that suits your requirements.

7.2. Subscriptions must be paid for using a valid payment method accepted by us. Payment details and billing cycles are outlined during the subscription process. Unless canceled, subscriptions will automatically renew at the end of each billing period. Renewal fees will be charged to your chosen payment method unless otherwise specified. In the event of a failed payment, we reserve the right to suspend or terminate access to the Website until the outstanding balance is settled.

7.3. Users of Longevitrack will subscribe to the service through the Apple App Store or Google Play Store. As a result, Longevitrack does not have control over the management, cancellation, or refund of subscriptions. Users must manage their subscriptions, including cancellations and refund requests, directly through the respective app store (Apple App Store or Google Play Store). For assistance with subscription-related matters, please refer to the app store's help center or customer support..

8. INFORMATION ACCURACY

As a user of the Website and mobile application, you are solely responsible for ensuring the accuracy and completeness of all information you provide. Inaccurate, incomplete, or outdated information may affect the performance and effectiveness of the services we provide. We make every effort to ensure the accuracy and reliability of the information provided through the Website and mobile application. However, we do not warrant or guarantee that all content, data, or services will be error-free, up-to-date, or meet individual user expectations. The Website and application are not intended to replace professional medical advice, diagnosis, or treatment. All users are encouraged to consult with a qualified healthcare professional before making decisions based on the information or tools provided. We shall not be held liable for any errors or omissions in the information provided by users or for any consequences arising from reliance on inaccurate or incomplete information. Users are advised to periodically review and update their submitted data to ensure accuracy.

9. DISCLAIMER AND LIMITATION OF LIABILITY

9.1. THE WEBSITE AND ITS ASSOCIATED MOBILE APPLICATION ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT THE WEBSITE WILL MEET YOUR SPECIFIC REQUIREMENTS, OPERATE UNINTERRUPTED, BE ERROR-FREE, OR FREE FROM HARMFUL COMPONENTS SUCH AS VIRUSES. THE CONTENT, TOOLS, AND SERVICES PROVIDED THROUGH THE WEBSITE ARE FOR INFORMATIONAL PURPOSES ONLY AND ARE NOT INTENDED TO REPLACE PROFESSIONAL MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. USERS SHOULD ALWAYS SEEK THE ADVICE OF A QUALIFIED HEALTHCARE PROVIDER REGARDING ANY MEDICAL CONDITION OR CONCERNS. RELIANCE ON ANY INFORMATION PROVIDED BY THE WEBSITE IS AT YOUR OWN RISK. WHILE WE STRIVE TO ENSURE THE ACCURACY AND TIMELINESS OF INFORMATION ON THE WEBSITE, WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE COMPLETENESS, RELIABILITY, OR SUITABILITY OF THE CONTENT FOR ANY PURPOSE. ANY RELIANCE YOU PLACE ON SUCH INFORMATION IS STRICTLY AT YOUR OWN RISK.

9.2. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE’S CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (A) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (B) ANY UNAUTHORISED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN, (C) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE, (D) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (E) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE WEBSITE. WE DO NOT ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY VENDORS OR THIRD PARTIES THROUGH THE WEBSITE, ANY HYPERLINKED WEBSITE, OR ANY WEBSITE OR MOBILE APPLICATION FEATURED IN ANY BANNER OR OTHER ADVERTISING ON THE WEBSITE.

9.3. TO THE FULLEST EXTENT PERMITTED BY LAW, LISALIS TECHNOLOGIES LTD AND ITS DIRECTORS, EMPLOYEES, AFFILIATES, AND AGENTS SHALL NOT BE LIABLE FOR: (I) ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE WEBSITE; (II) DAMAGES RESULTING FROM DELAYS, INTERRUPTIONS, OR ERRORS IN THE OPERATION OR FUNCTIONALITY OF THE WEBSITE; (III) DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA; (IV) LIABILITY FOR THE CONTENT, ACTIONS, OR INACTIONS OF THIRD-PARTY WEBSITES OR SERVICES LINKED TO OR INTEGRATED WITH THE WEBSITE; (V) ANY LIABILITY ARISING FROM THE INFORMATION OR CONTENT UPLOADED OR PROVIDED BY USERS OF THE WEBSITE. IN ANY EVENT, THE TOTAL LIABILITY OF LISALIS TECHNOLOGIES LTD, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SUBSCRIPTION FEE IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

9.4. USERS ARE SOLELY RESPONSIBLE FOR THEIR USE OF THE WEBSITE, INCLUDING ANY DECISIONS OR ACTIONS TAKEN BASED ON THE INFORMATION OR TOOLS PROVIDED. USERS AGREE TO INDEMNIFY AND HOLD LISALIS TECHNOLOGIES LTD. HARMLESS FROM ANY CLAIMS, DAMAGES, OR LOSSES ARISING FROM THEIR USE OF THE WEBSITE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASES, OUR LIABILITY WILL BE LIMITED TO THE EXTENT PERMITTED BY LAW. WE DO NOT GUARANTEE ANY SPECIFIC OUTCOMES, HEALTH IMPROVEMENTS, OR RESULTS FROM USING THE WEBSITE OR ITS SERVICES.

10. PLATFORM USAGE AND USER OBLIGATIONS

By accessing or using the Website and its associated mobile application, you agree to abide by the following obligations. These are essential to ensure a safe, efficient, and lawful use of our platform: (i) Users must comply with all applicable laws and regulations, including those in their jurisdiction, when using the Website. Users must adhere to these Terms and any additional guidelines or policies provided by us; (ii) All information you provide, including personal, health, and activity-related data, must be accurate, truthful, and up-to-date. Users are required to promptly update any changes to their information to ensure its continued accuracy; (iii) The Website and mobile application must not be used for any unlawful, harmful, or fraudulent activities. Users shall not interfere with the functionality, security, or accessibility of the Website, including attempting to bypass restrictions, introducing malicious software, or disrupting services; (iv) Users are responsible for maintaining the confidentiality of their login credentials and for all activities conducted under their account. You must notify us immediately of any unauthorized access or suspected breach of your account. Sharing your account with others or using another person’s account is strictly prohibited; (v) Users must respect all intellectual property rights associated with the Website, including content, logos, trademarks, and software. Unauthorized reproduction, distribution, modification, or use of the Website’s intellectual property is prohibited; (vi) Users are responsible for all fees, charges, or payments associated with their subscription. Failure to make timely payments may result in suspension or termination of access to the services; (vii) Users must cooperate fully with any investigations we may conduct related to misuse, abuse, or violations of these Terms.

11. PROHIBITED ACTIVITIES

11.1. The Website and the associated mobile application may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us. As a user of the Website, you agree not to:

11.1.1. Systematically retrieve data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.

11.1.1. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.

11.1.3. Overuse or overburden the Website by sending excessive queries, which could potentially hinder the experience of other users.

11.1.4. Post unrelated or inexistent products or services in a bid to trick or defraud other users.

11.1.5. Circumvent, disable, or otherwise interfere with security-related features of the Website, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Website and/or the Content contained therein.

11.1.6. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Website. Use any information obtained from the Website in order to harass, abuse, or harm another person.

11.1.7. Make improper use of our support services or submit false reports of abuse or misconduct.

11.1.8. Use the Website in a manner inconsistent with any applicable laws or regulations.

11.1.9. Engage in unauthorised framing of or linking to the Website.

11.1.10. Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material, including excessive use of capital letters and spamming (continuous posting of repetitive text), that interferes with any party’s uninterrupted use and enjoyment of the Website or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Website.

11.1.11. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.

11.1.12. Delete the copyright or other proprietary rights notice from any Content. Attempt to impersonate another user or person or use the username of another user.

11.1.13. Upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats ('gifs'), 1x1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as 'spyware' or 'passive collection mechanisms' or 'PCMS').

11.1.14. Interfere with, disrupt, or create an undue burden on the Website or the networks or services connected to the Website.

11.1.15. Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of our services.

11.1.16. Attempt to bypass any measures of the Website designed to prevent or restrict access to the Website, or any portion thereof.

11.1.17. Copy or adapt the Website’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.

11.1.18. Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of our services.

11.1.19. Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation, any spider, robot, cheat utility, scraper, or offline reader that accesses the Website, or use or launch any unauthorised script or other software.

11.1.20. Use the Website as part of any effort to compete with us or otherwise use the Website and/or the Content for any revenue-generating endeavor or commercial enterprise.

11.2. Violations of these provisions may result in consequences such as warnings, suspension, or termination of the user's account at our sole discretion.

12. SERVICES MANAGEMENT

We reserve the right, but not the obligation, to: (a) monitor the Website for violations of these Terms; (b) take appropriate legal action against anyone who, in our sole discretion, violates these Terms, (c) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of the content or any portion thereof; (d) in our sole discretion and without limitation, notice, or liability, to remove from the Website or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (e) otherwise manage the Website in a manner designed to protect our rights and property and to facilitate the proper functioning of the Website.

13. PRIVACY

We care about privacy and security of our user’s data and process data in accordance with the General Data Protection Regulation and our Privacy Policy available here. By using the Website, you agree to be bound by our Privacy Policy, which is incorporated into these Terms. Please be advised the Website is hosted in the United Kingdom. If you access the Website from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the United Kingdom, then through your continued use of the Website, you are transferring your data to the United Kingdom, and you expressly consent to have your data transferred to and processed in the United Kingdom. Further, we do not knowingly accept, request, or solicit information from children. Therefore, if we receive actual knowledge that anyone under the age of 18 has provided personal information to us without the requisite and verifiable parental consent, we will delete that information from the Website as quickly as is reasonably practical.

14. COPYRIGHT INFRINGEMENTS

We respect the intellectual property rights of others. If you believe that any material available on or through the Website infringes upon any copyright you own or control, please immediately notify us using the contact information provided below. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a notification. Thus, if you are not sure that material located on or linked to by the Website infringes your copyright or that of a third party, you should consider first contacting a solicitor.

15. TERMINATION AND SUSPENSION OF SERVICES

15.1. These Terms and Conditions commence on the date you first access the Website or subscribe to our services and will continue in effect until terminated by either you or us. You may terminate your subscription and account at any time by following the account cancellation process outlined on the Website or by contacting our support team. Please note that termination of your account does not entitle you to a refund for any unused portion of your subscription, except where required by applicable law.

15.2. We reserve the right to suspend or terminate your access to the Website, your subscription, or your account, with or without notice, for any reason, including but not limited to: Violation of these Terms and Conditions; Non-payment of subscription fees; Engaging in unauthorized use of the Website or its services; Providing false, misleading, or inaccurate information during registration or use of the Website; Actions that harm or could potentially harm the reputation, security, or functionality of the Website or its users.

15.3. Upon termination of your account: (i) Your access to the Website and all its features will be revoked immediately; (ii) All data associated with your account may be deleted, subject to our Privacy Policy and applicable legal obligations to retain certain information; (iii) You will remain responsible for any outstanding payments or fees incurred prior to termination. In lieu of termination, we may opt to suspend your account and access to the Website if we determine that such action is more appropriate under the circumstances.

16. MODIFICATIONS AND INTERRUPTIONS

We reserve the right to change, modify, or remove the contents of the Website at any time or for any reason at our sole discretion with or without notice. However, we have no obligation to update any information on the Website. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of any of our services. We cannot guarantee that the Website will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Website, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Website at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Website during any downtime or discontinuance of the services. Nothing in these Terms will be construed to obligate us to maintain and support the Website or to supply any corrections, updates, or releases in connection therewith.

17. COMPLAINTS PROCEDURE

In the event of an issue or dispute, your first step should be to contact our dedicated customer support team. They are here to assist you in addressing your concerns and resolving any problems you may encounter. Upon receiving your initial inquiry or issue, our customer support team will often initiate an internal review. During this phase, they will work diligently to troubleshoot and resolve the problem directly, ensuring that your experience with the Website is as smooth as possible. If, after your initial contact with our customer support team, your issue remains unresolved or you are not entirely satisfied with the proposed resolution, you have the option to request escalation. This escalation process may involve direct communication with a supervisor or manager within our customer support department, who will work to provide a higher level of assistance and oversight. In the event that internal escalation within our customer support department does not lead to a satisfactory resolution, you have the option to formally submit a complaint or dispute. This formal submission process often includes completing a designated online form or sending a detailed email outlining the specific issue you are facing. Providing comprehensive information about the matter at hand is vital to help us better understand and address your concerns. We take all complaints and disputes seriously and aim to resolve them in a fair and efficient manner.

18. CORRECTIONS

There may be information on the Website that contain typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and several other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Website at any time, without prior notice.

19. INDEMNIFICATION

You agree to indemnify and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand (including reasonable attorneys’ fees and expenses) arising out of or related to (i) your misuse of the Website; (ii) your violation of these Terms; (iii) your violation of any rights of another individual or entity; (iv) your use of any information obtained from the Website; (v) any data you submit, share, or transmit on or through the Website; (vi) your violation of the rights of a third party, including but not limited to intellectual property rights and (vii) any harm or damage incurred by third parties as a result of your actions. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

20. USER DATA

We may retain certain data that you transmit to the Website for the purpose of managing the performance of our services, as well as data relating to your use of the Website. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Website. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

21. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES

You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE PLATFORM. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

22. CHANGES TO THESE TERMS

We reserve the right to modify or update these Terms at any time. Any changes made to these Terms will become effective immediately upon their posting on our website or by other communication channels. It is your responsibility to review these Terms periodically for any updates or modifications. If you continue to use the services after any changes to these Terms, it will signify your acceptance of the modified terms. If you do not agree with the updated terms, you may choose to discontinue your use of the services and the Website. We may also provide you with notice of any significant changes to these Terms via e-mail or other appropriate means. Such notice will specify the nature of the changes and the effective date. Your continued use of the services following the receipt of such notice constitutes your agreement to the revised terms.

23. GOVERNING LAW AND JURISDICTION

These Terms shall be governed by and construed following the state laws of England and Wales. Subject to compliance with section 16 above, you irrevocably consent that the English Courts shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these Terms.

24. MISCELLANEOUS

These Terms and any policies or operating rules posted by us on the Website or in respect to our services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. These Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms or use of our website. You agree that these Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Terms and the lack of execution by the parties hereto to these Terms.

25. BINDING EFFECT

These Terms constitute a legally binding agreement between you and us, governing your use of our Website. Your use of the Website is subject to compliance with these Terms, as well as our Privacy Policy and any other guidelines or policies referenced herein. These Terms are applicable to all users, visitors, and others who access or use our Website. Please review these Terms carefully to ensure your understanding of your obligations, rights, and responsibilities when using the Website. Your access to and use of our services imply your acceptance of these Terms. If you have any concerns or disagreements with any part of these Terms, please do not proceed with using our services.

26. CONTACT US

If you have any questions about these Terms or our services, please contact us through the "Contact Us" page on the Website or via e-mail at: info@longevitrack.com